Twitter users were unable to see tweets in the latest service outage under Musk | CNN Business
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Twitter’s timeline page appeared to experience an extended outage on Wednesday morning, marking the platform’s latest service outage under new owner Elon Musk.
Some Twitter users who opened their ‘for you’ timeline were greeted with a blank screen and a message saying ‘welcome to your timeline’, encouraging them to follow other users to get tweets appeared even if they were already following several accounts. Other users received a “Welcome to Twitter!” message as if they had just joined the platform. The “next” page also failed to load.
There were more than 4,000 user reports of problems on DownDetector, an outage tracker, as of 5:30 a.m. ET Wednesday. Within about two hours, the problem seemed to be largely resolved. #TwitterDown was trending on the platform Wednesday morning.
The outage marked the second major issue the platform has experienced in less than a month. Three weeks ago, Twitter users encountered several issues with the platform, including the inability to tweet, send direct messages or follow new accounts.
Twitter has experienced a series of technical glitches since Musk took over the company and laid off more than half of its staff late last year. Users have previously reported issues with the app’s two-factor authentication tool, seeing replies listed above a tweet instead of below it, and seeing old tweets appear repeatedly in your feed or mentions.
Some former employees raised concerns that Musk’s mass layoffs could cause the platform to break up in ways big or small, after workers with knowledge of Twitter’s key systems were pushed out. But Musk has continued to cut staff in an effort to boost Twitter’s bottom line.
According to a New York Times report, Wednesday’s service outage comes after Twitter laid off another 10 percent of its staff earlier this week, including some engineers responsible for the site’s reliability.
It’s unclear what caused Wednesday’s apparent outage. Twitter, which cut much of its media relations staff last year, did not immediately respond to a request for comment on the issue.
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