ChatGPT comes to Slack | CNN Business
The next time you’re wondering how to reply to a colleague on Slack, you might be able to ask ChatGPT for help.
Salesforce, the company behind Slack, announced Tuesday that it is partnering with OpenAI to release a ChatGPT app for the workplace messaging platform. The new tool will use the AI chatbot to “deliver instant conversation summaries, research tools, and writing assistance right into Slack,” according to Salesforce.
“There couldn’t be a more natural fit,” Slack chief product officer Noah Desai Weiss wrote in the statement.
Workers will be able to use the technology to get instant summaries of conversations, as well as tools to help with faster research and help compose messages to co-workers. The tool will draw from information found in Slack channel archives, as well as the vast amount of online data that ChatGPT was built on.
The tool is currently in beta testing. Companies interested in joining can fill out a form through ChatGPT creator OpenAI’s website to be added to the waiting list.
The move to bring ChatGPT to Slack is just the latest example of the AI chatbot making its way into more services. Last week, OpenAI opened access to the tool to third-party companies. Instacart, Snap and tutoring app Quizlet were among the first partners to experiment with the addition of ChatGPT.
OpenAI publicly released ChatGPT in late November and surprised many users with the tool’s impressive ability to generate original essays, stories, and song lyrics in response to user prompts. The initial wave of attention on the tool helped renew an arms race among tech companies to develop and deploy AI tools similar to their products.
Microsoft recently unveiled an AI-powered revamp of Bing with technology from OpenAI. Later this month, Microsoft will hold another event to discuss how AI could help “reinvent productivity” and “the future of work.”
But the loose integration might be one of the biggest real-world tests, not just of whether ChatGPT can be entertaining, but whether it can deliver on its promise to make people more productive. It can also test the risks of professionals relying on AI chat tools, who have shared inaccurate or inflammatory responses, in a workplace.